Cancellation Policy 2019
Cancellation must be made 24 hours in advance of appointment otherwise you will be invoiced for the full treatment cost. If you have already paid in advance, this is non-refundable.
This notice is on the website, business cards, and online booking system.
If you do not pay the invoice on the day it is sent, you will be given 24 hours to pay.
The invoice will then occur daily costs of 10%.
We may use a debt collector to collect the debt.
If the debt becomes £50+ small claims court will be initiated.
Please respect small businesses by cancelling in plenty of time or asking to rearrange your appointment in plenty of time, over 24 hours is required.
Due to clients not adhering to guru holistic therapy's policies, payment upfront for new clients has been installed.